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Order Gillette Razor from us need to be follow these Policies blow, please read:

We reserve the right to update these policies or any other content of this website at anytime:

 

Cancellation of order
Duplicate orders
Method of Refund
Delivery
AirMail service is not traceable
Loss in Transit
Faulty Goods
Return to Sender
Business Hours of Operation
Packaging of Parcels
Tax of Pracel
Payment Method
Response to Inquiries
Privacy Statement

 

Cancellation of order

To cancel an Gillette Blade Razor order, please contact us immediately. Cancelled orders that haven't been processed will be refunded with a deduction of a cancellation fee (charged in Australian Dollars), which is 10% of the order(s) total price. Cancellation fee is charged to cover administrative costs and transaction fees involved in the cancellation of order(s).

Cancelled Gillette Blade orders that have been processed will be refunded with a deduction of a cancellation fee (charged in Australian Dollars), which is 20% of the order(s) total price. Cancellation fee is charged to cover administrative costs, re-stocking fees and transaction fees involved in the cancellation of order(s).

Unfortunately, we are unable to accept cancellations for products that have already been shipped and our Return Policy will apply in that case.

 

Duplicate orders

From time to time customers could place a duplicate order: two or more of very similar Gillette Shaver orders, made within a short period of time from each other. For security reasons we do not have access to the credit card details of customers, and all payments for orders are approved by customers themselves.

Our order preparation processes are automated and we are unable to catch duplicate orders unless alerted by customers. We cannot guarantee that we will read the request to cancel a duplicate Gillette Razors order prior to that order being dispatched as we are trying to process all orders as fast as we can at the same time as we read and answer contact inquiries as fast as we can.

 

Method of Refund

If a refund is due, it will be made in accordance with our policies and directly to the credit card that was used for the purchase. If at the moment of the refund the credit card used for the purchase has expired, then a cheque, drawn in USD to the person nominated in the "Bill to" section of the Gillette Blades Razors order, for which the refund is due, will be mailed to the address given in the "Bill to" section of the order, for which the refund is due.

 

Delivery

We will confirm the Tracking No. to your email address in approximate 24 hours after the Gillette Blades order has been shipped, so please make sure your email address is correct.

All delivery times/dates provided are approximate estimates only and are given from the date of the dispatch, not from the order date. All delivery times/dates provided are estimates only and are at the discretion of the postal system providers.

 

AirMail service is not traceable

The tracking No. usually can be checked on postal website in 24-72 hours after we confirm you the tracking No. but as some accident, it may cause the tracking No. not traceable, please contact us by email as soon as possible for that.

 

Loss in Transit

We take charge of loss in transit, we have record detail information for every Gillette Shaving Razors order, customer must keep the bill of shipping when you receive the order, and take photo of it to us for investing the loss.
If you think that your order has been lost or stolen in transit, please contact us and we will start an investigation with Postal authorities into the whereabouts of your Gillette Shaving Blade Razor order. Please note, such investigation may take from 30 to 80 days to complete.

 

Faulty Goods

We take charge for the faulty goods, if the good not the same the picture or different model, style as the products you have ordered, we will send the correct items once again.
If you have received our product(s) and find some kind of a manufacturing or other fault or defect with the product(s), please email us immediately and we will be able to assist you further. Please do not send us back any product(s) you consider faulty unless we have specifically asked you to do so. We will not be assessing or returning any product(s) we receive back without our prior written request for such return.

We will consider reports, emailed to us, of our product(s) being received with a manufacturing or other fault or defect for up to 30 days from the date your Gillette Shaving Blades Razors order was shipped. After 30 days from the date your Razors Gillette order was shipped we will not consider any reports of a fault with our product(s).

 

Return to Sender

If for any reason(like you go aboard and miss the parcel), the parcel with your order is returned to us marked Return to Sender, you can cancel the order get the fund or ask us to resend the Gillette Shaver order

If you want to cancel the order and get the refund, there is also a re-stocking fee for all Return to Sender returns (charged in USD), which is a 20% of item(s) original purchase price and the shipping cost is not refundable.

If you want us to resend the order, the shipping fee will be request for the resending, or you can order other items together to get the free shipping.

 

Business Hours of Operation

Our business hours of operation are: 24hour/day, including public holidays. The CONTACT page of this website will not be closed on weekends and public holidays

 

Packaging of Parcels

Every Razor Gillette order get good packing outside to protect the parcel, it is strong enough to protect the Gillette Razor inside. If you place many orders in one day, they will be ship together.

 

Tax of Pracel

We ship different carriers to make sure there is no tax for every order, as some countries(Netherland, Italy and some country of South Amercia), the Shipping carrier is different from other countries, it is some higher cost, so we will notice customers from these countries in 24 hours after they place the order, customers can choose different carriers as you like.

 

Payment Method

Payment for orders can be made using VISA, MasterCard or American Express credit cards.

The payment by credit cards takes place through a secure internet payment service provided by world largest secure online payment provider - Dialect Payment Technologies, who's client list is spanning major global Banks, Airlines and International Media conglomerates. The payment process is quick and simple and no registration required. Dialect's Payment system is secure - it uses 128 bit SSL encryption and utilises the best commercially available technology and procedures to protect the security of your online transactions. Your credit card and personal details are encrypted before they are transmitted over the internet. We do not have access to your credit card details, the Dialect Solutions secure payment system debits your credit card at the time of your order and sends us an approval of payment and our system generates an order that we then process. This system is far more secure then receiving your credit card details directly as Dialect Solutions online security arrangements are far superior.

This Method of Payment applies to all orders, including orders of custom made products where the processing time may be longer then usual. Some payments may be subject to ID verification which requires the credit card holder to complete and return (by email or fax) a Payment Authorisation form.

 

Response to Inquiries

We are making every effort to answer contact inquires we receive as fast as we can and we are trying to process all orders we receive as fast as we can. As we receive many contact inquires from all over the world we cannot guarantee an immediate response to the contact inquiry, due to the possible time difference between our countries or the amount of the inquiries we received. An order may be already processed and shipped at the time we have read and responded to the email inquiry about that order.

From time to time our email response to a contact inquiry may not reach the addressee of that inquiry. That may happen due to many factors, including the incorrect email address supplied by the address, email box of the address being too full to accept our response, the address mail server settings preventing our response from reaching the addressee or placing our response into the Bulk mail folder.

 

Privacy Statement

We respect your right to privacy. We collect only the information necessary for us to complete your order or to contact you regarding the status of your order. We will not disclose your private information unless compelled to do so by law. We reserve the right to store and use collected data solely for its own internal purposes.

We reserve the right to store usage logs of visits and use of our site. These logs may be used by us as information about the user base and usage patterns. We reserve the right to provide aggregate statistic information about our website's visitors to third-party.

We do utilise "cookies" to help recognise you as a repeat visitor and to track traffic patterns on our site. This information is completely anonymous. We use this information to improve the user-friendliness and functionality of our website.